Business Named Leader in Experience, Provider and Employer of Choice
Sea Girt, NJ–January 26, 2023–Assisting Hands® Home Care, a Sea Girt-based company that provides professional in-home care services to clients in Mercer, Monmouth and Ocean Counties, so they can remain safe and happy at home, announced today that it has received both 2023 Best of Home Care® – Provider of Choice and Employer of Choice Awards in addition to the Leader in Experience from Home Care Pulse (HCP).
This is the fourth year in a row that Assisting Hands has been named a Provider of Choice for consistently exceeding industry standards for quality of care. The agency was recognized as an employer of choice for the third year in a row for exceeding industry standards for employee satisfaction. It was also honored with the Best of Home Care – Leader in Experience for the second year in a row. This is the highest award a home care agency can earn from HCP, an independent satisfaction research firm. “Leader in Experience” is awarded based on client and caregiver satisfaction ratings.
These awards are granted only to the top-ranking home care providers, based on client and caregiver satisfaction scores gathered by Home Care Pulse. Assisting Hands Home Care is now ranked among a small handful of home care providers across the country who have proven their ability to provide an exceptional working experience to employees and the highest quality care to clients.
“Professional caregivers allow clients to age how and where they want,” added Patrizio. “We rely on Home Care Pulse to gather honest feedback about the services our certified home health aides give and the work experience so we can constantly improve the care we deliver and our work environment.”
Best of Home Care providers have contracted with Home Care Pulse to gather feedback from their clients and caregivers via live phone interviews each month. Because Home Care Pulse is an independent company, it is able to collect honest and unbiased feedback.
“At Home Care Pulse, our mission is to help home care businesses create an experience that goes beyond client and caregiver expectations,” says Todd Austin, President of Home Care Pulse. “Since these awards are based on real, unfiltered feedback from clients and caregivers, Assisting Hands Home Care Monmouth has proven their dedication to providing a great work environment and solid training to employees, while maintaining their focus on client and caregiver satisfaction.”
